This blog isn't to "reveal the magic" or uncover "hidden" secrets of working at Disneyland, that wouldn't be fun anyways. What this is going to be, is a public written record of what I think is most important, RIGHT NOW.
Lesson 1: We create the magic. On the first day of being a Cast Member at the Disneyland Resort, I walked through my first "Cast Member Only" door to walk on stage IN Disneyland. Out of about 6 people in the group I was the one who opened it. From this moment on, Disneyland would never be the same. People always ask me if the magic is gone. No, it's still there...but thank you for wondering about my well being.
The magic hasn't left me, in fact...the magic has only grown stronger because of the guests I interact with. Every day I go into work, I get to make people's dreams come true. The other day, there was no wait to meet Anna and Elsa, so I had the opportunity to pull some families to meet them without a wait. Although it didn't seem like a big deal to me, I had two families track me down WAY later in the day telling me how grateful they were for me. One mom said I made her daughter's dreams come true. The other mom was confused and kept saying "Well, why are you being so nice to us? Why us? How did we get so lucky? Thank you so much!" I had never had a more grateful guest in the park, and this made me want to go even more above and beyond for this family. On the other hand, there was another family who wasn't so nice to a Cast Member before we opened up the line, so we didn't make the magic for that family.
So here are my challenges for you:
I have two major points here that I want to address. One: You can create magic for people in your day to day life. I'm challenging you to go out of your path to help someone. This can be a small task, or a grand task. Even if you just hold the door open for someone, DO IT. Second note: You can get SO MUCH FURTHER by being nice to someone, even if you are frustrated. Your iPhone is broken? Okay. It is not the Apple Store worker's problem that it happened, it just happened. If you are nice, things will go a lot smoother. If you are rude, then someone will be a lot more reluctant to help you out.
Try this out, and let me know how it goes.
Xo, Brooke